Hi, I’m Shawna shivers.

My husband and I reside in a small town just outside of the Des Moines Metro area. We have a nearly 1 year old son and an 8 year old great dane. We are active members in our Bible based church and serve on our marriage ministry team.  

My career history has been diverse as I have worked in both the profit and non-profit worlds. I’ve been blessed to provide support for adults with disabilities, medical offices and financial companies over the last fifteen years. I’ve aided in the start up of a pediatric therapy clinic, a small 3d printing company and a wedding/event venue. These have required mindful listening, realistic planning, organization and coordination. Most recently I held a Forms Specialist position at a growing financial company. Here I maintained a full catalog of letters & forms, created new letters/forms as necessary and ensured that all were legal, compliant and suitable for the users needs. 

In my spare time I volunteer at our local library. I currently serve as the President of the Library Board of Trustees and have previously fulfilled the secretary role as well. In these roles I have revamped the policy handbook and maintained clear, accurate communication with city departments. 

Throughout my career, I have self created the “Word Wizard” title as a fun way to denote my skills. I’m hardworking & strive for consensus and consistency. Creating clear rules and procedures that everyone can follow is a passion of mine. I know, I know, generally, folks who love to follow all the rules can be a bit stuffy…but please don’t worry - I’m quite bubbly and enjoy making others smile.

My Approach

Serving as a virtual assistant is deeply informed by my personality and strengths. As an ISFJ, I am dependable, detail-oriented, and committed to providing supportive, high-quality assistance. My Kolbe A Index results (6-8-2-3) reflect my strength as a Fact Finder and Quick Start, enabling me to thoroughly research tasks to deliver accurate solutions and proactively tackle challenges with innovative, action-driven energy, while remaining adaptable in execution and follow-through.

Guided by my CliftonStrengths-Relator, Harmony, Consistency, Discipline, and Empathy - I focus on building trust-based relationships with those I assist, fostering a collaborative and harmonious environment, and ensuring consistent, organized, and empathetic support. This approach allows me to offer reliable, tailored, and compassionate virtual assistance that anticipates needs and delivers results with precision and care.